Mapusa Clinic is committed to protecting the privacy of our patients. This Privacy Policy outlines how we collect, store, use, and disclose your personal information. It applies to all information you provide through our website, social media platforms, and during your interactions with our clinic.
1. Information We Collect:
We collect various types of information from you, including:
- Personal Information: Name, date of birth, gender, address, phone number, email address, medical history, insurance information (as needed).
- Usage Data: Information about your use of our website and services, such as browsing history, appointment booking details, and communication records.
- Technical Data: Information about your device, such as IP address, browser type, and operating system.
2. How We Collect Information:
We collect information through various methods, including:
- When you fill out forms on our website or at our clinic.
- When you schedule appointments or request information.
- When you communicate with us by phone, email, or social media.
- Through automated means like cookies and website analytics tools.
3. Use of Your Information:
We use your information for various purposes, including:
- Providing healthcare services and treatments.
- Scheduling appointments and managing your medical records.
- Sending appointment reminders and important clinic updates.
- Improving our website and services.
- Responding to your inquiries and requests.
- Complying with legal and regulatory requirements.
4. Sharing Your Information:
We may share your information with third parties under limited circumstances, such as:
- With healthcare providers involved in your treatment.
- With your insurance company for claims processing.
- With legal authorities as required by law.
- With service providers who assist us in operating our website and services (these providers are bound by contractual obligations to protect your data).
5. Your Choices:
You have control over your information. You can:
- Access and update your personal information.
- Request to delete your information (subject to legal and regulatory requirements).
- Opt-out of receiving marketing communications.
6. Security:
We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
7. Data Retention:
We will retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Children’s Privacy:
Our website and services are not intended for children under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised policy on our website.
10. Contact Us:
If you have any questions about this Privacy Policy, please contact us at [email protected]